You will need a valid driver's license, a credit or debit card for payment, and to meet our age requirements (21-75 years old with at least 12 months of driving experience).

Yes, we accept international driver's licenses along with a valid International Driving Permit or an approved translation into English if the license is not issued in English.

You can book a car through our website, by calling our customer service or email.

There may be additional fees for things like late returns, refueling, toll charges, and additional cleaning if the car is returned in poor condition. Please refer to our Terms & Conditions for a full list of potential fees.

SUMMARY OF KEY TERMS

1. Parties & Vehicle
   

• This Agreement is between Rent Ridez (“We,” “Us,” or “Owner”), located at 151 Gooding Drive, Merrimac, QLD, and the Renter (“You,” “Your”), for hiring the specified Vehicle.
  
  

2. Vehicle Use & Driver Eligibility
   
   

• Only You (and any designated Authorized Driver(s)) may drive the Vehicle.
  
  

• Must hold a valid, unrestricted driver’s licence recognized in QLD.
  
  

• Must comply with all Queensland traffic laws (Transport Operations (Road Use Management) Act 1995 (Qld)).
  
  

• A 200 km radius limit from Merrimac, QLD, unless We approve otherwise in writing.
  
  

3. Tesla/Electric Vehicle (EV) Battery Clause
   
   

• Strict adherence to our EV charging instructions is mandatory.
  
  

• You assume financial liability if the battery is allowed to deplete below recommended levels, causing damage or requiring specialized towing/repairs.
  
  

4. PPSA & Security
   
   

• We may register a security interest in the Vehicle under the Personal Property Securities Act 2009 (Cth) (PPSA).
  
  

• This allows us to repossess and enforce our rights if You default or commit a Major Breach.
  
  

5. Major Breaches
   
   

• Include unauthorized drivers, driving under the influence, exceeding the radius limit without permission, failing to follow EV battery instructions, failing to return the Vehicle, or defaulting on payments.
  
  

• May lead to immediate termination, forfeiture of bond, and additional liability.
  
  

6. Insurance & Damage Liabilities
   
   

• Basic Damage Cover with a standard excess of $2,500 per incident (unless otherwise stated).
  
  

• Exclusions for reckless driving, overhead/underbody water damage, and other prohibited usage.
  
  

7. Bond, Fees, and Other Charges
   
   

• A bond/security deposit is held for 2 weeks post-return to cover fines, tolls, or damage.
  
  

• Full tank/fuel or adequate EV battery charge must be maintained upon return (or pay relevant refueling/recharging costs).
  
  

• Late rental payments beyond 3 weeks can trigger immediate demand for Vehicle return.
  
  

8. Return Conditions & Inspections
   
   

• Return the Vehicle on the agreed date/time, in the same condition (minus fair wear and tear), or incur extra fees.
  
  

• Cleaning fees apply if the Vehicle is returned in a substandard condition or with undisclosed damage.
  
  

9. Accident & Incident Protocol
   
   

• Notify Us (and police if applicable) of any accident, theft, or damage within 24 hours.
  
  

• Provide all relevant details of other parties and do not admit fault at the scene.
  
  

10. Governing Law
    
    

• This Agreement is governed by Queensland law. Any disputes are subject to QLD courts’ jurisdiction.
  

Yes, you can extend your rental period. Please notify us at least one week in advance to ensure availability.

The vehicle must not be driven outside a radius of 200 kilometers from our rental location at Merrimac, Queensland unless authorized by us.

An electronic tag (e-tag) is not fitted to our vehicles. It is your responsibility to fit an e-tag or purchase a day pass for toll payments. If we are required to nominate you as the responsible party for tolls, an administrative fee will apply.